These terms and conditions apply to all users of alpinawatches.com a website owned and operated by Alpina Watch International S.A. (the ‘Website’). By using any part of the Website, registering, placing an order, submitting a comment or entering a competition, you agree to be bound by these terms and conditions.
Please note that these terms and conditions may be amended or update at any time and without notice. If you have any queries concerning our conditions of service please email customer service email and telephone before placing an order.
The Website may contain links to third party websites that are not owned or controlled by Alpina Watch International S.A. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, Alpina Watch International S.A will not and cannot censor or edit the content of any third-party site. By using the Website, you expressly relieve Alpina Watch International S.A from any and all liability arising from your use of any third-party website.
TERMS OF SALE
By placing an order you agree to the terms and conditions here stated. All orders are subject to availability and confirmation of the order price.
Pricing and availability: All prices for goods and services on this Website are in Swiss Francs (CHF) and are inclusive of VAT, customs duties and shipping. The exchange rate with your local currency at check out will be determined by your credit card company or bank, according to their general terms & conditions. In some countries additional taxes may be charged; in such cases, these costs will be separately invoiced by the courier company and/or the local tax authorities, and they are the responsibility of the buyer. Delivery charges may be applied on a per order basis – the total cost of your order will include the cost of goods and delivery charges minus any promotional discount (if applicable).
Eligibility: In order to purchase goods or services from this Website you must be over 18 years of age and have a valid debit or credit card. In placing an order you warrant that all details provided by you are true and accurate, that you are the authorised user of the credit or debit card used to place the order and that sufficient funds are available to complete the order. Alpina Watch International S.A. reserves the right to refuse any order made by you.
Payment: Upon receiving your order we will conduct standard pre-authorisation checks on your payment card to ensure that sufficient funds are available to fulfil the transaction. Your card will be debited once your order has been confirmed (see below). For orders by bank transfer we will ship your purchase only upon receipt of funds on our account.
Contract: On placing an order with us you will receive an email from us acknowledging receipt of your order. Please note that your order is subject to availability and this email does not constitute acceptance of your order. Once your items have been picked and readied for delivery we will send you a confirmation email, which will constitute our contract with you to supply the goods and services detailed within the email. How will it exactly work?
Shipping: Dispatch times may vary and are subject to availability of stock. We will not be held responsible for services supplied by third parties or delays within the postal network. For detailed information concerning delivery pricing and dispatch timing please see the Shipping & Returns page.
Discounts: From time to time we may offer discount codes to our customers; such codes are governed by the terms and conditions explicitly set out against them.
Product features, prices and information on this website are subject to change without notice.
PRIVACY & SECURITY
Except in the following cases, and unless otherwise explicitly mentioned on the Website, Alpina Watch International S.A does not collect personal information when you visit the Website, submit feedback or questions, enter a contest or expressly agree to it. When you submit feedback or questions via e-mail, or contact us for information about the Website, we will request your name and e-mail address. We need this information to respond to your inquiries and we may use it for marketing purposes. When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify the winner. We may also use such information for marketing purposes.
Alpina Watch International S.A commits not to share, rent or give any personal information to any third party, excluded to other companies belonging to Frédérique Constant Company (Frédérique Constant, Ateliers de Monaco), without your written permission. Any further information, materials, suggestions, ideas or comments sent to webstore.alpina-watches.com will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are granting Alpina Watch International S.A an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information of any purpose whatsoever. Unless otherwise required by law, Alpina Watch International S.A will not use your name in connection with any such information, materials, suggestions, ideas or comments without your prior written consent.
RIGHTS PERSONAL INFORMATION
You have the right to request at any time corrections or deletions of any information about you stored in our data base. In all cases and on request, Alpina will remove your Personal Information from its database thereby cancelling your registration to any of the Alpina services. All requests relating to your Personal Information as well as any request to cancel your registration for services offered by Alpina should be e-mailed to privacy[at]alpina-watches[dot]com or sent to Alpina SA, 32 Chemin du Champs des Filles, CH1228 Plan-les-Ouates, Geneve, Switzerland.
As you navigate through the Website, certain information may be passively collected (that is, gathered without you actively providing the information). Alpina may collect information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to report aggregate information to the advertisers. This is statistical data about the users’ equipment, browsing actions and patterns, and does not identify any individual.
USER GENERATED CONTENT
Users may submit images, comments and reviews for publication on the Website. Such user-generated content is subject to the following terms and conditions:
By submitting material to the Website you automatically grant Alpina Watch International S.A. the royalty-free, perpetual and exclusive right and license to use, reproduce, modify, publish and create derivative works from such material worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also acknowledge that Alpina Watch International S.A. is not obliged to publish any material submitted by you, and may remove any previously submitted materials from the Website at any time.
You are solely responsible for your own submissions and the consequences of posting or publishing them. When submitting material to the Website, you affirm that you own or hold the necessary licenses, rights and consents to the material you are submitting. In submitting materials you agree that you will not: submit copyrighted materials for which you do not have consent; publish defamatory, obscene or libelous content, or subject matter likely to cause offence; impersonate another person; publish malicious content likely to damage Alpina Watch International S.A. or a third party.
Alpina Watch International S.A. does not endorse any opinion, recommendation, or advice expressed within user submissions, and Alpina Watch International S.A. expressly disclaims any and all liability in connection with the user-generated content published on or through the Website. Alpina Watch International S.A. does not permit copyright infringing activities and infringement of intellectual property rights on the Website, and Alpina Watch International S.A. will remove all user generated content if properly notified that such content infringes on another’s intellectual property rights. Alpina Watch International S.A. reserves the right to remove or edit any user generated content that it deems in breach of the above terms and conditions, and/or to delete any user registered account related to such content.
You must not interfere with the smooth running and operation of the Website. You will not commit or encourage a criminal offence; transmit or distribute harmful or malicious software; attempt to interfere with or cause disruption to the technical platform on which the Website is hosted or the service offered by this website; send unsolicited promotional material or ‘spam’ to email addresses contained within the Website. Breaching this provision would constitute a criminal offence. Alpina Watch International S.A will report any such breach to the relevant legal authorities and will disclose all relevant information which could be used to ascertain your identity.
You agree that your use of the Website shall be at your sole risk. To the fullest extent permitted by law, Alpina Watch International S.A its officers, directors, employees, subsidiary companies and agents disclaim all warranties, express or implied, in connection with the Website and your use thereof. Alpina Watch International S.A makes no warranties or representations about the accuracy or completeness of this site’s content or the content of any sites linked to this site and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Website, (iii) any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from the Website, (iv) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through our website by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Website.
LIMITATION OF LIABILITY
The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Alpina Watch International S.A and its suppliers and content providers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
You agree to defend, indemnify and hold harmless Alpina Watch International S.A, officers, directors, employees, agents and subsidiary companies, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the Website; (ii) your violation of any term of these terms and conditions; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your User Submissions caused damage to a third party. This defence and indemnification obligation will survive these terms and conditions and your use of the Website.
You agree to comply with the above stated terms and conditions. Should you break these terms, or incur liabilities as a consequence of using the Website, you will be responsible for the costs and expenses that we incur as a result of such breach including legal fees (if applicable). You will remain liable if someone else uses your account or personal information unless you can prove such use was fraudulent.
GOVERNING LAW & JURISDICTION
These terms and conditions are to be construed in accordance with the laws of Switzerland and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of Swiss courts in Geneva.
What are cookies?
Cookies are small text files placed on your computer or device you use to access our websites or mobile applications. Cookies store information about your visit on our website and allow us to provide you with a tailored experience on each visit.
What type of cookies do we use?
The following types of cookies may be stored on your device when you access our website.
Internal cookies are created directly and can only be read by us. They can last the time of your visit (session cookies) or be retained across visits (persistent cookies). For example, we use first party cookies to save your language or country preference for subsequent visits to our sites.
Third-party cookies are cookies generated by third-parties we use for services embedded on our sites. They may be used for example to measure audience and improve the relevance of our content.
On your first visit on our websites, we inform you that we store cookies on your browser.
If you refuse permission for cookies to be stored or if you delete those that are already stored, you will no longer be able to use certain features of our websites. Also we and our service providers will be unable to identify your browser for technical compatibility purposes, to set your language and display. We cannot be held liable for the consequences of our online services functioning less efficiently because we are unable to store or read cookies required for it to operate where you have rejected or deleted them.
There are a number of ways to manage cookies. Most internet browsers are initially set up to automatically accept cookies. You can change the settings of your browser to block cookies systematically or based on their origin or to alert you when cookies are being saved. The procedure for managing cookies is slightly different for each web browser. You can check the steps for managing cookies in your browser’s help menu. List of cookies we use on our services The following tables describes the cookies used on our websites. The list may not be exhaustive.
|aelia_customer_country||Store visitor country preference.|
|aelia_cs_selected_currency||Store visitor currency preference.|
|Microsoft||MUID||Targeting / Advertising across Microsoft sites|
|Doubleclick Ad||test_cookie||Tracking cookie to serve adverts on websites|
|fr||Facebook tracking cookie|
|nid||Used by Google to save user preferences|
|Used by Google Analytics to monitor site usage.|
|Photoslurp,Cloudflare||_cfduid||Used to apply security settings on per-client basis|
|Youtube||SID, SSID,APISID, SAPISID||Used by Google when Youtube video is present on website|
|Hotjar||_hjDonePorrs||Tracking cookie when voting poll is done.|
We reserve the right to make any changes and updates to this policy. Please refer to this page from time to time to review this and new additional information.